Monday, April 16, 2012
Vince Says Service
I looked at the calendar a minute ago and realized it's been a month since we were in Los Angeles visiting family. Things have been so busy since we got back with the end of school approaching and the number of gigs my daughter has been playing lately, but busy is good.
When we were in LA we packed quite a bit into our visit and one of the days we took the opportunity to drive down to Fashion Island in Orange County to meet some friends for dinner. Of course we got there a bit early so we could do a little shopping. I wanted to pick up something for my sister as a "thank you" for inviting us to stay with her and I knew we would find the perfect gift at Fashion Island. We parked and immediately headed for the nearest map so we could get our bearings and my nine year old said, "I found Vince, let's go!"
And we did walk away feeling great about our purchase, not only because we found a beautiful Spring-time sweater, but also because the service was so good. For me the service is as important as the product. I am big on companies and brands that know how to build customer loyalty which is why you will find me shopping at places like Nordstrom, Saks and Gilt for brands like J Brand, Paige, Current/Elliott, Stuart Weitzman, LNA, Ippolita, and of course Vince.
So thanks Vince for the fabulous fashion and fabulous service. Recently I was at Highland Park Village with my family for brunch but the Vince store was closed. I'll have to stop by soon as I have a little Spring shopping to do.
Posted by Style Shout Out at 9:10 PM